I have just bought the other day from videoguys.com a new support plan (it says perpetua,there was no other option) . they sent a code and a link.
when I click on the link it appears like it renwes a cloud plan and I use a system with dongle. I used to download nd install and update my dongle but the product and the support plans not appear in "My products".
going back and forth with no success to activate my plan, can someone help me ?
thanks.
Lior.