AMA link error

 Our goal is to avoid importing. Fast import is great, but DMF will be better for our work. We can`t use DMF with mapped drives, but our IT make a program that copy the media in the local drive, so we can use DMF now. As I wrote in the forum, everything is fine but some files get error in QUEUE for some files when transcoding. We have more folders in DMF , because we use it for different projects. Can that be a problem?

The files that we use are QT Avid DNxHD and

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and have the same frame rate. We check the files that had the error and they are ok.

​ When we change the name of the files and put them again in the DMF,​ no error pop up, the trans​c​ode was completed.  ​the names of the files have logic - there are three letters and numbers, something like : ​KKK_0000_000.  ​So we are not sure why changing the names makes it different​. ​

 

 

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 here is a picture of the error that we have and and information form the console.

 

 

   CONSOLE INFO:

 

2016-5-19 9:57:58(42)SEVERE: SimpleFileIO error. CreateFileW failed. HRESULT = 0x20, S:\xplat\ama\public_include\SimpleFileIO.hpp(269) com.avid.dmfengine.natives.AMAHostImpl:NativeExtractAAFFromFile

2016-5-19 9:58:00(42)SEVERE: could not extract a clip from file E:\DMF\C2\PPP_020_0004_v04.mov com.avid.dmfengine.workflow.LinkNode:executeSlice

2016-5-19 9:58:00(42)SEVERE: Exception while calling doExecSlice: AMA Link operation failed for file 'E:\DMF\C2\PPP_100_0214_t04.mov' : unable to find file handler com.avid.dmfengine.JobImpl:execSlice

2016-5-19 12:47:58(42)SEVERE: SimpleFileIO error. CreateFileW failed. HRESULT = 0x20, S:\xplat\ama\public_include\SimpleFileIO.hpp(269) com.avid.dmfengine.natives.AMAHostImpl:NativeExtractAAFFromFile

2016-5-19 12:47:59(42)SEVERE: could not extract a clip from file E:\DMF\C2\TLL_100_0010_t66.mov com.avid.dmfengine.workflow.LinkNode:executeSlice

2016-5-19 12:47:59(42)SEVERE: Exception while calling doExecSlice: AMA Link operation failed for file 'E:\DMF\MCH2\LLL_100_0410_t30.mov' : unable to find file handler com.avid.dmfengine.JobImpl:execSlice