"Com port cannot be configured for remote play"

Hi

I always used to control avid with my DAW though remote play.  I have been exporting and transcoding since I have had my new computer that has no com ports.  I recently bought a 2 port Sunnix USB unit and it works fine in my DAW but Avid cannot configure for remote play.  After a crash Avid showd another error "The wrong Avid Serial Driver installed.  Reinstall the correct Avid Serial driver (AvidXPSerial.sys) to use Remote Play and Capture."

The sunnix usb serial ports always worked in the past with no issues.

Getting this working will  save me many hrs.