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Problems with capturing audio/video with Blackmagic 4K Extreme

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Hi,

I am using Media Composer ver 6.5.4.6 with Blackmagic 4K Extreme, HP Z420 machine with 16GB RAM, Windows 7 64 bit.

When I am trying to capture SD video or audio only from VCR, controlled by RS422 port (using the port of Blackmagic card)

I get very often the message:

Exception: Your attached hardware is reporting an unexpected frame rate.

The frame rate I am working with is 25i (PAL).

The capture sometimes works for short time, several seconds, or minutes, and after that I get this message.

In my environment I have 9 more machines with similar or the same configuration and no one of them encounter such problem.

What I finally test was to switch on only A1 and A2, even when disconnected SDI signal at all and I get the same message even when I just push play button on the capture tool.

I suspect the RS422 port of Blackmagic card, but not sure.

Any ideas? Thanks.


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