Been having years of struggles with Euphonix not activating, despite all looking well on the Euphonix app, showing all my surfaces. Just upgraded to a new computer, fresh install of almost all apps, and bingo, everything works perfectly... until I install Baselight, a critical plug in for me. My surfaces - especially Artist Mix, worked flawlesly until I installed Baselight, then back to error message and no surface, no Eucontrol on Artist Mix. The color surface does work, but is not claimed by Eucontrol app. Baselight obviously is the conflict here, discoeverd at long last. What can I do, as I need both Eucontrol and Baselight? I had numerous tickets for this in the past years, even when I had paid phone support, all to no avail: "waiting to hear back from Euphonix" which never happened. I'd really appreciate some help from Avid -
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