HI All.
Recently updated multiple edit suites from 2018.12.11, .12 and .14 to 2018.12.15 on multiple sites (and a few to 2021.2) While in general things work fine today a known problem reappeared. One site reported that the background transcode service doesn't start.
So I have started to remote in into multiple systems and indeed, on some it fails to start. I have only accessed a few systems but several have the problem while others don't. I can't find any coherence between the machines on which it fails or work... it looks random. I only used the full iinstaller but one client also used the patch with the same result
The windows eventlog only reports: The Avid Editor Transcode service terminated unexpectedly. Event ID 7034. And if you start the service in windows services: an error 1607 is observed. uninstall install of MC, deletion of the C:\Program Files\Avid\Editor Transcode folder, removal of the default ama plugins, none fix the issue. Also on one system on which I performed a windows 10 reset 5 days ago and which has a clean install of 2018.12.15 the background transcode service crashes.
Anybody else seeing this?